INSURANCE & BILLING

We’re Here to Help.

Rice Community Healthcare participates with most insurance programs including Blue Cross Blue Shield, Medicare, and Kansas Medicaid. We do not accept out-of-state Medicaid. If you have any questions about insurance coverage, feel free to reach out to us.

When it comes to billing, all accounts are due when you receive your first statement from the hospital. If you’re having trouble paying your bill, don’t worry. Just get in touch with our Business Office, and our friendly staff will assist you. We can help set up payment arrangements or check if you qualify for any assistance programs.

Contact us now to schedule an appointment (620) 257-5173

Our friendly Business Office team can help you with the following:

  • Questions about your bill
  • Making a payment on your bill
  • Payment plan

How to Reach Us

Hours: Monday to Friday, 8:00 AM – 5:00 PM
Phone: 620-257-5173

Payment Options and Co-Pays

You have the option to make your payment either at the time of service or during pre-registration. Just like when you visit your regular doctor’s office, we’ll ask for your copayment, coinsurance, or deductible payment based on your insurance benefits.

We accept all major forms of payment, so you can choose what works best for you.

To pay your hospital or clinic bill, we have a variety of options to make your payment:

Pay for Your Visits Electronically – Convenient and Secure

Manage payments easily and securely from any device. With the portal, you can:

  • Make payments online anytime – 24/7.
  • View your bills and pay in full or in installments.
  • Access a detailed version of your statement.
  • Check your payment history and balance.
  • Save time, stamps, and hassle.

To pay your hospital bill, click the button to be directed to our Clinic Patient Portal.

Hospital Patient Portal

Pay your Lyons Family Care or Sterling Family Care Bill Online

To pay your clinic bill, click the button to be directed to the Phreesia Portal:

Pay By Mail

Rice Community Health
Attn: Jennifer Thomas, Director of Financial Services
619 S. Clark, Lyons, KS 67554

In Person

Please visit the receptionist desk in the lobby of Rice Community Hospital.

Hospital Financial Assistance Policy

Rice Community Health offers a Financial Assistance Policy to help patients who need help paying for emergency or necessary medical care. This program is available at all Rice Community Hospitals, Lyons Family Care, and Sterling Family Care.

View Financial Policy

Good Faith Estimates

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (316) 462-5000.

Price Transparency

We understand that navigating medical expenses can be complex, which is why we’re committed to providing clear and accessible information about our pricing.

Here, you’ll find detailed insights into the costs associated with various medical services and procedures offered at our facility.

View Estimation Tool